Log in & reset your password

You sign in with the same phone number and password you used at signup.

Log in

  1. Go to app.sohojdokan.com/login.
  2. Enter your phone number and password.
  3. Tap Log in.
  4. Tick Remember me to stay signed in on your own device.

If you type the wrong password several times in a row, we pause login attempts on your account for a short while. Wait for the time shown, or reset your password instead.

Reset a forgotten password

  1. On the login page, tap Forgot password?
  2. Enter your phone number and request a code. We send a 6-digit OTP by SMS.
  3. Enter the OTP to verify it’s you.
  4. Set a new password and confirm it. You can now log in with the new password.

Code limits. To protect your number from misuse, you can request a limited number of reset codes per day, with a short wait between requests. If you see a message asking you to wait or try again tomorrow, that limit has been reached — contact support if you’re locked out and need help.

Note: For your security, never share your OTP or password with anyone — our team will never ask for them.

Getting reset codes you didn’t ask for?

If SMS codes arrive when you haven’t requested any, someone else is entering your number on the reset page. Your account is not at risk from this — a code alone is useless without access to your phone, and nobody can sign in with it.

Do this:

  • Never share the code, and don’t tap anything in a message that asks you to forward it.
  • Contact support. We can block the codes to your number entirely, so they stop arriving.
  • You don’t need to change anything else. Your password still works.

Tips

  • Use a strong password you don’t use elsewhere.
  • On a shared or public device, leave Remember me unticked and log out when you’re done.
  • You can also log in from the mobile app with the same details.

Still need help?

Our team is here for you. Reach out and we’ll get you sorted.